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Voluntary Benefit Programs

Use And Diisclosure Of Your Health Information

The HSTA Voluntary Employees Beneficiary Association Trust is required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), a federal law, to maintain the privacy of your health information. The Trust and its business associates may use or disclose your health information for the following purposes:

  • Treatment;
  • Payment;
  • Health plan operations and plan administration; and
  • As permitted or required by law.

Other than for the purposes stated above, your health information will not be used or disclosed without your written authorization. If you authorize the Trust to use or disclose your health information, you may revoke that authorization at any time in writing.

Under HIPAA, you have the following rights regarding your health information. You have the right to:

  • Request restrictions on certain uses and disclosure of your health information;
  • Receive confidential communications of your health information;
  • Inspect and copy your health information;
  • Request amendment of your health information if you believe your health records are inaccurate or incomplete; and
  • Request a list of certain disclosures by the Trust of your health information.

You also have the right to make complaints to the Trust as well as the Secretary of the Department of Health and Human Services if you believe that your privacy rights have been violated. Any complaints to the Trust should be made in writing to: Privacy Officer, HSTA Voluntary Employees Beneficiary Association Trust Office, 1259 Aala Street, Suite 202, Honolulu, Hawaii 96817. You will not be retaliated against, in any way, for filing a complaint.

The Trust has designated Benefit Plan Solutions, Inc. as the Trust’s Privacy Officer and as its contact person for all issues regarding patient privacy and your privacy rights. For a copy of the privacy notice which provides a complete description of your rights under HIPAA's privacy rules, contact the Trust's Privacy Officer at 1259 Aala Street, Suite 202, Honolulu, Hawaii 96817, phone: 440-6940 (Oahu) or 1(800) 637-4926 (Neighbor Islands), Monday through Friday, 8:00 a.m. to 5:00 p.m.


Contact Trust Office
regarding questions about your benefits

Telephone NumberCustomer Support
(808) 440-6940 (Oahu)
(800) 637-4926
(toll free from Neighbor Islands)

ContactTrust Office
Contact by Email

Click for MapVisit Us
1259 Aala St., Ste 202
Honolulu, HI 96817

Contact Website Technical Support
regarding questions related to the use of this website.

Toll Free(866) 367-8265